Email Marketing
Profitability in business is all about creating loyal customers and driving
repeat sales. Part of that strategy should be a full-featured scalable outbound
email management solution that offers comprehensive tools for planning,
targeting and executing high-volume customer service and direct marketing
campaigns. Target the right message to the right person determining who to
communicate with, what to communicate, and when to communicate is the key to
effective email campaigns.
Build complete customer profiles by importing data from your existing customer
database and from forms and surveys. Use sophisticated targeting to allow you to
use these profiles so you can segment based on any customer information.
Respecting consumer privacy should be one of your utmost concerns. Using
sophisticated opt-in/opt-out tools helps prevent you from sending unsolicited
emails. Instantly updating customer membership information and delivering
one-to-one messages to your consumer base helps your email campaigns achieve
best results over time.
The difference between low response rates and high response rates lies in the
the message itself. Emails should always be personalized with customer
information. With each customer order, accumulated data (including the
customer's email address, customer communication, and full order history) can be
used to create relevant and personalized communication. Smart solutions keep
your customer information up-to-date with database searching and profiling, list
maintenance, and bounce-handling.
Incorporating HTML, pictures, animations, attachments, and more, increases the
effectiveness of every email and helps to ensure the highest possible return on
your email campaigns. Your email solutions should be structured so that you can
analyze the results of individual mailings. All campaigns should allow you
to track the results of every email sent, such as when the customer opens the
email, if they click through to your Web site, handle any undelivered and
bounced emails, and notification of unsubscribes.
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